Disconnect the power cable (for desktop computers), or disconnect the AC adapter and remove the battery (for Dell laptops with removable battery).To perform a hard reset, follow these steps. Watch this video to learn if your Dell computer is experiencing a display or video issue.įollow these quick steps to resolve display issuesĪ hard reset helps drain static electricity that may be causing the power issue. There are horizontal or vertical lines on the screen.The image on the screen is fuzzy, blurry, distorted, or faded.The screen does not turn on or the screen is blank or black.Find information about how to set up multiple monitors or connecting a laptop to a Dell docking station.ĭoes the screen remain black after turning on the computer? If you are experiencing any of the following symptoms, the suggested quick steps might help.
Whether you are working on a document, watching a video, or gaming, a functioning monitor or screen is important.